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Phase 04 · Prioritisation & Roadmap
Outcome-Based Roadmap
Plan around outcomes to achieve rather than features to ship
Jeff Gothelf, Josh Seiden, and Lean UX community · 2013

An Outcome-Based Roadmap organises work around desired customer and business outcomes rather than a feature list. Instead of 'build X by Q3', it frames work as 'achieve outcome Y — and we currently believe X is the best way to do that.'


For mature product teams that have moved beyond 'shipping features' to 'delivering value.' Especially effective in continuous discovery environments.


  1. Define the outcomes you want to achieve — for the customer and for the business
  2. Articulate why each outcome matters and how you'll measure it
  3. List your current best hypotheses for how to achieve each outcome
  4. These hypotheses — not features — become the roadmap items
  5. Track whether shipped items actually achieved their intended outcome
  6. Replace items that don't achieve outcomes with better hypotheses

🎵 Spotify

Outcome: Increase podcast completion rate from 45% to 65%. Current hypothesis: better resume UX and episode continuity will reduce drop-off. Experiment: redesign 'continue listening' prompt and test with 10% of users. If completion improves by 5%+ → ship broadly. If not → try a different hypothesis.

📊 Trade Surveillance

Please contact the author for more information on these examples at linkedin.com/in/kshitijrege



Jeff Gothelf, Josh Seiden, and Lean UX community 2013


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